Contact Center Services.
We manage all the communications established with our clients and effectively monitor the contact processes in order to establish an effective multichannel marketing strategy.
We make the service evolve. We use the digital media at our disposal to improve brand awareness, information capacity about the products marketed and interaction with customers.
Flexibility: adapting to what you need by adapting deadlines.
Communications with our clients: transparent, close and on a regular basis.
Quality control with Workforce and Quality Monitoring utilities.
Multilingual and multichannel customer service.
Arrangement of commercial appointments.
Lead generation and management.
Online and offline response campaigns.
Analysis and definition of management models for digital media and social networks.
Video call, shared browsing.
Click to call, click to chat, click to view.